Articles

 CPanel Login

It's best to access cPanel this way:https://cpvs3.bruno-host.com:2083/If you get that popup, do...

 Can I add or translate a language for the cPanel interface that is not included by default?

A system administrator can edit a locale with WHM's Edit a Locale interface. (Home >>...

 Can I change the Home and Logout buttons through WHM branding?

You cannot change the Home and Logout buttons through branding. You must edit the WHM theme to...

 Can I disable non-SSL login for cPanel & WHM?

Set the Always redirect to SSL option to On in WHM's Tweak Settings interface (Home...

 Can you easily change the A records to point to an IIS server through cPanel & WHM?

There are two ways you can change the A records in the WHM interface: You can edit...

 Does cPanel & WHM include anti-virus protection?

Yes, it comes with ClamAV at no additional charge.

 Does cPanel & WHM support multiple levels of permissions?

Yes. cPanel & WHM supports root users that can create and modify any domain and...

 Does cPanel support Resin? Does cPanel support other Java Application Servers?

cPanel currently supports Tomcat as a Java Application Server.

 How can I back up my complete website to a drive on my computer?

To perform a complete backup of your website, use the Download or Generate a Full Website Backup...

 How can I change the stylesheet for cPanel in WHM?

You can edit a theme's stylesheet in WHM's Universal Theme Manager interface...

 How can I copy files from one domain directory to another?

You need root user privileges to copy the files with the cp command....

 How can I create a demo version of cPanel & WHM?

To create a demo version of cPanel & WHM, perform the following steps: Create...

 How can I debug problems with ProFTPd?

To shut down ProFTPd, run the following command:...

 How can I disable the SMART errors?

To disable the SMART errors, run the following commands: touch...

 How can I fix ndc connection refused errors?

To fix ndc connection refused errors, run the following scripts:...

 How can I forward my old website to my new site?

You can do this with a redirect. To set up a redirect, perform the following steps:...

 How can I manage multiple domains through one cPanel account?

To manage multiple domains with one cPanel account, you can use addon domains....

 How can I obtain information about how to develop software that integrates with WHM?

You can use our Plugins system along with the WHM API to perform any of the following...

 How can I set up a default page that the server generates I create a new domain?

Set up a default site in the /root/cpanel3-skel/public_html/ directory. This is the...

 How do I add a logo on the top of my website in the URL bar?

The logo in your browser's URL bar is called a Favorites Icon (favicon) These were...

 How do I add images to my website?

You need to upload the image to your site and add an HTML img tag to your...

 How do I block an IP address from my server?

You can block IP addresses with WHM's Host Access Control interface (Home >> Security...

 How do I change my cPanel username?

System administrators can change your cPanel username in WHM's Modify an Account interface...

 How do I change my password in cPanel?

If you remember your old password, you can change your password in cPanel's Change...

 How do I change nameservers in cPanel?

You can change nameservers in WHM in the Basic cPanel & WHM Setup interface...

 How do I change the 401 error that is caused when I cancel a username/password login window for a protected directory?

To change the error message that a user receives, use cPanel's Error Pages interface (Home...

 How do I change the maximum connections for HTTP?

You can change the value of the Max Clients setting in WHM's Global Configuration...

 How do I change the maximum number of IMAP connections per IP address?

You can change the value of the Maximum IMAP Connections Per IP setting in WHM's...

 How do I change the maximum number of POP3 connections per IP address?

You can change the value of the Maximum POP3 Connections Per IP setting in WHM's...

 How do I change the registration information that shows up on a WHOIS search?

To change this information, log in to the website of your domain's registrar. For...

 How do I change the skin back to X3 after I changed it to RVSkin?

You will need to contact RVSkin to use the themes that they distribute. If you are a reseller or...

 How do I change the version of PHP I have installed on my server?

To change the version of PHP that you have installed on your server, perform the following...

 How do I clear a full partition?

There are a few possible solutions. Usually, the /var directory fills up first....

 How do I customize my error pages?

You can customize your error pages with cPanel's Error Pages interface (Home >>...

 How do I delete an account?

You can delete an account with WHM's Terminate an Account interface (Home...

 How do I delete the mail statistics logs on a daily basis?

Mail statistics are stored in a MySQL database that is located in the /var/lib/mysql/eximstats...

 How do I enable anonymous uploads with Pure-FTPd?

In WHM, navigate to the FTP Server Configuration interface (Home >> Service Configuration...

 How do I find my DNS server?

You can use a tool such as WHOIS.com to see what nameservers are registered to your domain....

 How do I fix WHM News if it is broken?

To fix WHM News, run the following command: rm -f /var/cpanel/objcache/whmnews

 How do I fix the License File Expired error?

Your server needs to be able to communicate with the license servers. To confirm that...

 How do I know the path of a file on the server?

The /home/username/ directory contains your files. For example, if your...

 How do I make sure that my server runs the latest version of cPanel & WHM?

When you log in, the cPanel & WHM version displays in the upper right-hand corner of...

 How do I manually move an account to another server?

When an account is too large to move with the web browser, perform the following steps to move...

 How do I need to configure yum to work with cPanel & WHM?

cPanel & WHM requires that you modify certain packages because cPanel & WHM handles...

 How do I preview a new domain before the DNS switch makes it live?

You can preview the domain with the server's IP address and your cPanel username....

 How do I remove an old subdomain that was placed in a directory, such as /example.com?

When you delete a subdomain in cPanel, it removes the entries that take users to that subdomain,...

 How do I restart a daemon ?

You can restart most services in WHM's Restart Services interface (Home >>...

 How do I restore a full backup file to my server?

To restore a full backup file on a server, use WHM's Restore a Full Backup/cpmove file...

 How do I set an HTML document as the main page?

Contact your web host to find out how to perform this action on your site.

 How do I set up personal nameservers in WHM?

To set up a personal nameserver, perform the following steps: Navigate to...

 How do I transfer my website from another control panel?

You can transfer your website, databases, mail, and files to a cPanel & WHM server from...

 How do I transfer the IP address on my cPanel license?

If you purchased your license directly from cPanel & WHM, this is easy to do. To transfer...

 How do I use WHM on a PDA?

Point your PDA's web browser to https://$server:2087/scripts/command?PFILE=main where...

 How do I view my site as soon as I create it?

To view your website before DNS propagates, enter host.example.com/~username in your web...

 I accidentally deleted the public_html folder (or a file). How do I retrieve all of my files?

There is no undelete option. You need to restore this folder from your backups. To restore...

 I am a web hosting provider. Can I create a custom login page for my customers to log into cPanel, WHM or webmail?

 We have some sample source code that you can look at to integrate customized login to a...

 I cannot compress or extract .zip files in File Manager

If you cannot compress or extract .zip files in cPanel File Manager interface (Home >>...

 I installed Tomcat. How do I install servlets on an account?

Navigate to WHM's Install Servlets interface (Home >> Account Functions >>...

 I just created a new account. Why does it show that disk space is already used?

When you terminate a user's account from the system, their UID may still own files....

 I need to create a login on my website. How do I accomplish this?

To create a login on your website, use cPanel's Password Protect Directories interface (Home...

 I use the APF firewall rules on my server; which ports should I allow?

You should allow the following ports: 1 2...

 Is cPanel compatible with mod_security?

You can install the mod_security module through the EasyApache (Apache Update) interface (Home...

 Is it possible for the root user to access a cPanel account without the help of WHM?

You can grant the root user access to a cPanel user account with the Accounts that can access a...

 Is it possible to create Domain Templates?

Yes, cPanel & WHM calls these packages. You can create these configurations ahead of time and...

 Is there a way to access webmail, cPanel, and WHM from behind a firewall?

WHM includes a feature that lets your customers access the following accounts from behind a...

 Is there a website builder in the cPanel interface ?

Yes, it is called WordPress. To install WordPress on your server, navigate to cPanel's...

 My X server GUI does not work after I install cPanel

Due to numerous security problems, cPanel uninstalls X so that it will not run. You should...

 My hard drive is slow and backups take a long time. How can I fix this?

To address this issue, make sure that you have Direct Memory Access (DMA) enabled on your...

 My website asks for a username and password when I try to view it. How do I remove or change this?

Navigate to cPanel's Password Protect Directories interface (Home >> Security...

 Some services (like MySQL) do not start on reboots. Why do I get errors about create/write to file (Errcode: 13) in the /tmp file?

This is most likely due to improper permissions on the real /tmp directory....

 What does the rndc: connection to remote host closed message indicate?

You may see the following message:...

 What is an express transfer?

An express transfer transfers requested cPanel account(s) and performs the following actions...

 What is the WHM Autofixer?

The Autofixer is a collection of scripts that you can run from WHM to fix some common issues...

 What should I do when my cPanel interface will not display?

You should contact your web hosting provider so that they can determine the cause of the issue or...

 When I log in to cPanel, why do I get a 404 error that says it can not find a theme, and the page cannot display?

This may be because your cPanel account's theme is not present. To get cPanel to work...

 Where is the Pure-FTPd configuration file?

/etc/pure-ftpd.conf

 Why do I receive groupadd/useradd errors when I attempt to create a new account?

Make sure that your /etc/passwd and /etc/group files do not have...

 Why do I receive the message "unable to add the user" when I create an account?

Log in to your server as the root user and check the /home/username directory to see if...

 Why do I see this error message: [a fatal error or timeout occurred while processing this directive]?

Check the /usr/local/cpanel/logs/error_log file for the specific error. You may need to submit a...

 Why does Munin fail to update?

Munin is a cPanel plugin that displays information about CPU, Exim, Apache, MySQL usage, and...

 Why will my server not resolve domains?

This is usually due to an invalid nameserver setting in the /etc/resolv.conf file....

 Will cPanel & WHM continue to support FrontPageĀ® extensions? What about on Apache 2?

Because Microsoft® discontinued support for mod_frontpage extensions on Linux...